Refund & Cancellation Policy for Wapiai
Last Updated: [18-02-2025]
At Wapiai, we aim to provide the best WhatsApp API services. Please read our Refund & Cancellation Policy carefully before making a purchase.
1. Cancellation Policy
Users can cancel their subscription or service at any time by contacting our support team at support@wapiai.com.
Cancellation requests must be made at least [X] days before the next billing cycle to avoid being charged for the next period.
Once a service is canceled, users will continue to have access to the service until the end of their billing period.
2. Refund Policy
No Refunds on Used Services: We do not offer refunds for services that have already been used.
Subscription Refunds: If a refund request is made within [X] days of the initial purchase and no substantial usage has occurred, we may consider a partial or full refund at our discretion.
One-Time Payments: Refunds on one-time payments are only applicable if the service has not been activated or utilized.
Technical Issues: If a user experiences technical issues due to our platform and our support team is unable to resolve the problem, a refund may be issued.
Fraudulent Transactions: If a payment is found to be fraudulent, it will be refunded immediately, and the associated account may be suspended.
3. How to Request a Refund
Refund requests must be submitted via email to support@wapiai.com with the subject “Refund Request”.
The email should include details of the transaction, reason for the refund request, and any supporting evidence.
Refunds, if approved, will be processed within [X] business days and credited to the original payment method.
4. Modifications to this Policy
We reserve the right to modify this Refund & Cancellation Policy at any time. Any updates will be reflected on this page.
5. Contact Us
For any queries regarding our Refund & Cancellation Policy, please contact us at:
Email: support@wapiai.com